FAQ

What is your shipping policy?

We offer free shipping across India and complimentary international shipping to worldwide including the USA, UK, Canada, Germany, and Japan.
All orders are carefully packed and dispatched within 5–7 business days. Custom-made or hand-embroidered pieces may take longer, as every outfit is crafted with care by our artisans.

What is your return policy?

Each Mewar Mehal creation is made to order, with detailed craftsmanship and premium fabrics. Hence, we currently do not accept returns or exchanges unless the item you received is damaged or incorrect.
In such cases, please contact us within 48 hours of delivery, and our team will be happy to assist.

Do you offer international shipping?

Yes, we proudly ship worldwide. Our global delivery partners ensure safe and timely shipping of your royal ensemble.
Delivery timelines vary by country, typically ranging from 4–20 business days after dispatch.

What payment methods do you accept?
  • For Indian customers: UPI, Credit/Debit Cards, Net Banking, and Razorpay.

  • For International customers: PayPal and major Credit/Debit Cards via secure payment gateways.
    All transactions are fully encrypted and safe.

How do I track my order?

Once your order has been dispatched, you will receive an email and WhatsApp update with a tracking link.
You can also track your order anytime from the “My Account → Orders” section on our website.

Can I cancel my order?

Orders can be cancelled within 12 hours of placing them. After this period, the crafting process begins, and cancellation is no longer possible.
For urgent requests, please reach out to our support team directly at +91 7678273002

Do you have a size guide?

Yes — every product page includes a detailed Size Guide to help you find your perfect fit.
If you need a custom size or minor alteration, we’re happy to tailor it for you. Simply mention your measurements in the order notes or contact us after placing your order.

How do I contact customer service if I have a question or concern?

We’re always here to assist you 💌

  • Email: info@mewarmehal.com

  • WhatsApp: +91-7678273002

  • Instagram: @mewarmehal
    Our team typically responds within 24 hours, Monday to Saturday.